How do I check the status of my order?
When you place an order, you should receive a confirmation email that your order has been received. Orders ship within 1 to 2 business days and you will receive an email once its shipped.
Its been longer than 2 days and I haven't received a confirmation that my order shipped.
Orders ship within 1 to 2 business days but if you haven't received an email with shipment information, please contact us at info@SilentRealmEntertainment.com
How long will it take for me to get my package?
Our handling time is 1 to 2 business days. Once your order has shipped, Standard Shipping takes 3 to 5 business days and Expedited Shipping takes 1 to 3 business days.
Do you ship internationally?
We currently offer international shipping to Canada and the United Kingdom. We are looking to add more soon so if you live in another country, please email us at info@SilentRealmEntertainment.com and we can see if we can customize a quote for you.
Do you charge sales tax?
Sales tax is charged for Illinois residents only.
What shipping methods are available?
Depending on whether you choose standard shipping or expedited, we use USPS First Class, USPS Priority, FedEx SmartPost, and FedEx Home Delivery/Ground.